Observations from inside an Apple Store
Last night, my precious iPhone had a run in with a cup of water. That meant this morning I had my first occasion to visit the Apple Store Genius bar.
An odd experience. Here’s what I observed…
1. Apple has hired too many employees.
It was early in the morning, but I’d say there were 10 employees to every customer. And most of the employees were chatting with each other.
2. Shaving and a clean appearance are not part of the employee dress code.
3. Furthermore, the floors look like they were washed more than most of the employees.
4. When you walk through the door, I think you’re supposed to feel like you’re entering a strange, technological cult.
5. The Soho location may be the friendliest store in New York.
6. You can hang a pen off your Apple store employee badge. Not sure if this was something only the cool kids did, or just the dorks.
7. Everything being used has an Apple logo on it.
8. I heard more than one conversations about sinus problems. (Not sure if there’s a correlation between employees, allergies and nose drainage issues; but there were a few people discussing the latest sinus clearing techniques and medicines.)
9. It’s eerie how the employees blue t-shirts matched the blue screens on the computers and the display TV around the store.
10. No one looks like they know what they’re doing, but they really, really do.
Don’t drop your electronic devices in water or any liquid.
-baierman
